Frequently Asked Questions
You will access your timecard through your Paycom portal at paycom.com. All contractor timecards are due by the 5th of the month for the previous months’ services.
Yes, you must enter each day in Paycom individually.
Please contact our Credentialing Department at 417-255-8781.
Yes, time must be submitted for each client.
Yes, a notification will come from Paycom on the 1st of each month reminding you to submit time for the previous months’ services.
Yes, you can enter time at any point during the month.
Click the forgot password on the login screen and follow the instructions to access your account. (paycom.com)
You will login to your Paycom portal (paycom.com) > Information tab > Account Setting > Security and Login.
If the left over NAFS amount is $19.99 or under, those funds may be requested to be transferred to the consumer's personal spending account.
If the left over NAFS amount is $20 or over, those funds are required to be sent back to Regional Office.
Should you have any additional questions regarding NAFS, you may contact Courtney Walton | RH Payee Specialist at, courtneywalton@werestorehope.com or 417-255-8781.
You will update your direct deposit information in your Paycom portal (paycom.com).
